Job Description
About VisionPoint Marketing VisionPoint Marketing is on a mission to become higher education’s most trusted enrollment marketing partner. As a full-service agency, we collaborate with colleges and universities nationwide to strengthen brands, accelerate marketing performance, and drive measurable enrollment growth. Our award-winning work is showcased on national conference stages, but our greatest pride is making life easier—and more successful—for our client partners. Headquartered in Raleigh, NC, we operate as a remote-first company with VisionPointers across every U.S. time zone, while offering hybrid and in-person options for those near our headquarters. The Opportunity This role at VisionPoint (internally titled as Client Success Manager) is accountable for the entire project lifecycle, from initiation and financial planning to execution, monitoring, controlling, and successful closure. Your primary focus will be on maximizing client satisfaction and achieving measurable business and project goals. Collaborating closely with our Enrollment Marketing Consultants, strategy, creative, analytics, web, and media teams, you'll orchestrate positive and impactful project execution, ensuring projects are delivered on time, within scope, and within budget. You'll bridge the gap between ambitious ideas and achievable business goals, guaranteeing that neither is compromised. This includes taking ownership of day-to-day client communication and comprehensive project management, ensuring work progresses smoothly, stays aligned with client expectations, and achieves internal financial goals. Beyond merely servicing the work, you will actively work to serve the client’s long-term goals, supporting opportunities for expansion and renewal by demonstrating tangible return on investment. You'll be instrumental in tracking and managing key performance indicators (KPIs), providing insights into project health and financial performance. Furthermore, you will b