Job Description
Marketing Referral Manager We are looking for a Marketing Referral Manager to join our team! The Marketing Referral Manager is responsible for overseeing the referral marketing and outreach efforts for the practice. This position focuses on developing and maintaining strong relationships with referring dental and medical offices, managing local outreach activities, and ensuring a seamless referral experience for patients and providers. The Marketing Referral Manager leads on-site marketing initiatives that drive patient growth, enhance community presence, and support the long-term success of the practice. This position will support two of our periodontal practices - at Memphis & Hixson. Travel one week a month to Hixson will be expected for support. Essential Duties Develop, manage, and execute local referral marketing plans to increase patient referrals and build strong relationships with referring providers. Serve as the primary liaison for referring dental and medical offices, ensuring timely and professional communication. Supervise and support the Marketing Referral Associate(s) or other outreach personnel assigned to the practice. Maintain a referral tracking system and generate reports on referral sources, trends, and conversion metrics. Plan and coordinate outreach events such as lunch-and-learns, appreciation events, and continuing education programs. Collaborate with the Office Administrator and Regional Manager to identify growth opportunities within the referral network. Ensure referring offices receive accurate and timely updates on patient scheduling and treatment progress. Represent the practice professionally within the community, fostering positive relationships and brand awareness. Maintain an organized marketing calendar, budget, and inventory of promotional materials. Perform other duties as assigned to support practice operati