Medical Assistant

Medical Assistant - Full time SUMMARY : The Medical Assistant performs a wide variety of roles in support of the clinicians and in the provision of safe and whole person care. The Medical Assistant prepares adults and children for exams and assists adult practitioners, pediatricians, obstetricians, gynecologists and HIV care providers in caring for patients. The Medical Assistant addresses the needs of walk-in and call-in patients in the back desk and triage areas, performs phlebotomy, tends to orderliness and stocking of exam rooms, hubs and labs, assists supervisors with specific tasks, and nurtures spiritual growth of team members and patients. Medical Assistants are assigned to the various roles above based on the needs of Esperanza Health Center and the skill set of the individual Medical Assistant. DUTIES AND RESPONSIBILITIES: 1. Responsible for Clinical Team Functions: Arrive on-time to devotions, prayer groups, and departmental/all-staff meetings at 8:30am and to clinical huddle meetings. Keep walkie-talkie on person at all times. Promptly acknowledges all walkie-talkie communications. Check Esperanza G-mail messages several times a day. Read communications promptly and responds promptly, as requested. Remain available in hub unless duties require otherwise. Keep hub desk, exam rooms and team common areas neat, organized and well stocked. Willingly assist provider and CA as needed. Work with CA to maintain efficient patient flow. Give a complete face-to-face report to covering MA before lunch and to Late MA before leaving. Work harmoniously and willingly with other hubs to redistribute patients when a hub is falling behind due to a heavy schedule of patients. Sign up for late shifts and Saturday shifts as needed to cover the clinic. Perform Late MA duties as specified by the Late Nurse Checklist and Saturday MA duties thoroughly and efficiently. 2. Responsible to prepare patients for exams and to assist practitioners Prepare pediatric patients according to protocol titled, “Pediatric Preparation Guidelines”. Prepare adult patients according to protocol titled, “Adult Patient Prep for Visit”. Prepare gyn patients according to protocols including, Annual Gyn visit with Pap, Colposcopy, Endometrial Biopsy, LEEP, Placement or removal of contraceptive devices. Prepare Obstetric patients according to protocol titled, “Prenatal Care Guidelines for MAs”. Perform procedures according to protocols including: Audiogram, Vital Signs, Ear Lavage, EKG, Nebulizer treatments, Orthostatic BP, Oxygen administration, Peak Flow assessments, Vision Screening, etc. Provide patients/parents with all appropriate forms according to age, problem list and purpose of visit including; Anticipatory Guidance Handouts, Patient Education Handouts, Vaccine Information Sheets, Developmental and Behavioral Screening tools, etc. Administer vaccines and PPDs as ordered by provider. Assist provider with gynecological exams and clean exam room and equipment afterwards according to protocols. Perform In-House, Point of Care, lab procedures according to protocols including; Urine dipstick, finger-stick hemoglobin, finger-stick glucose, urine pregnancy, Hemoccult Stool for Occult Blood, Rapid Strep, etc. Perform and document controls accurately and according to protocols for these tests. Prepare lab requisitions and specimens for send out to outside labs. Be familiar with Medicare ABN protocols and notify clinicians of ordered tests with ABN notices. Prepare Self Pay Worksheets according to protocols for Labs, Vaccines, and Mammograms and insure that copies are sent to appropriate departments. Monitor and document refrigerator and freezer temps and notify supervisor immediate of any temps that are out of the appropriate range. 3. Responsible for care of exam rooms between patient visits and at the end of each exam session: Remove, clean and disinfect/sterilize dirty equipment according to protocols. Clean and disinfectant surfaces if spills occur (i.e. urine, blood, emesis, sputum). Organize, clean and disinfect exam rooms at the end of the day including: sinks, counters, exam tables and supply cabinets. Empty trash cans throughout the day if needed. Restock medical supplies at end of each session. Restock and organize forms and flow sheets in hub files. Replace full sharps containers and red trash and dispose of them according to protocols. When supplies are running low, notify assistant supervisor in a timely fashion so new supplies can be ordered. Clean, package a