Job Description
Benefits 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Health insurance Opportunity for advancement Training & development JOB PURPOSE The Hybrid Certified Medical Assistant (Front and Back Office) provides both clinical (back office) and administrative (front office) support to ensure smooth daily operations. Under the direction of a physician or licensed health care provider, this role assists in patient care, scheduling, communication, and documentation — both in-clinic and through remote administrative support. The CMA upholds PriMMed’s mission, values, and service standards, reporting to the Practice Manager and Lead Medical Assistant. QUALIFICATIONS AND REQUIREMENTS Medical Assistant Certification is required. CPR Certification for Health Care Providers is required. HIPAA Certification is required. OSHA Certification is required. Minimum 5–7 years of relevant experience or equivalent combination of education and experience. Minimum 2–3 years of experience as a Procedure Medical Assistant. Experience in pain management, regenerative medicine, or a related specialty is preferred. Proficiency with Electronic Health Records (EHR), scheduling systems, and secure communication platforms. Reliable internet connection and dedicated workspace for remote workdays. ROLE AND RESPONSIBILITIES Front Office (Administrative) Greet patients, verify identification, and confirm insurance information. Schedule appointments, procedures, and follow-up visits accurately in the EHR. Manage incoming calls, portal messages, and voicemails with date and time stamps. Handle patient intake and registration forms; ensure all required information is complete. Assist with prescription refills and prior authorization requests. Make procedure reminder and fol