Job Description
Job DetailsJob Location: Chester, CA 96020Education Level: NoneSalary Range: $19.71 - $30.50 HourlyJob Shift: Day ShiftSummary Position encompasses care of patients from intake through check out. Assisting physician or mid-level provider, typing, telephone triage, chart organization and filing, care of equipment, care of the environment in the clinic, insurance authorizations, referrals, and computer data entry. Essential Functions Office/admitting duties: Assists with checking patients in as needed. Helps with patient admission forms and other chart related paperwork. Answers telephone calls. Triages calls and uses expertise to answer patient questions and make appropriate referrals for care or treatment as needed. Assists in setting up charts; filing labs, x-rays, reports, etc. as needed. Pulls charts for scheduled appointments if needed. Performs receptionist functions when clinic receptionist is not available. Keeps recalls up-to-date by calling patients for needed labs, tests, or visits per recall file list. These include but are not limited to pap smears, mammograms, follow up labs, and immunizations. Schedules patients for clinic. Sets up new charts and obtains medical record numbers. Makes return appointments. Assists clinic staff and physicians as needed Keeps schedule up-to-date. Calls no-shows and reschedules. Calls to confirm patient appointments for next day's schedule. Obtains pertinent information about the patient when the appointment is scheduled with regard to the need for a translator if the patient does not speak English. Helps to arrange for a translator for patients when necessary. Ensures that the parent or guardian is with minors under 18 years of age when they come in for care or that the young person has the appropriate consent signed for care with them when they come in to be seen. Greets patients and determines their needs. Obtains and verifies all information required for medical chart and billing purposes. Ensures collection of Medi-Cal cards, private insurance information, and low income verification. Clarifies patient responsibility for payment. Assists patients that are unable to read to fill out needed intake forms. Obtains TARS, referrals, and authorizations required by insurance companies. Equipment: Keeps tables and work spaces clean and orderly by maintaining ongoing medical asepsis. Orders needed equipment and replacements to assure that stock is adequate for patient care. Makes sure that equipment is in working order. Alerts Lake Almanor Clinic Office Manager if equipment needs repair. Understands the principles of aseptic technique and maintains all instruments in a clean condition after use and takes instruments to Central Processing for sterilization. Sets up and maintains sterile field for procedures. Monitors all supplies and equipment and drug out-dates, so the new supplies or equipment will be ordered in a timely manner and out of date drugs will not be used. Orders drugs as needed from the Drug Room Supervisor. Coordinates orders with Purchasing. Keeps refrigerator temperature logs and maintains cleanliness of refrigerator and defrosts when needed. Patient flow: Assists as needed with checking patients in, organizing paper work, and putting patients in rooms. Does vital signs, height, weight, short history of patient's reason for visit or complaint, and records them correctly. Escorts patients out and cleans rooms as needed. Patient care: May do Snellen eye chart exam, Audiometry, and other specialized clinic testing as required. Understands local health care programs, including C.H.D.P. and B.C.E.D.P. Prepares patients for various examinations and procedures and sets up appropriate equipment and trays as needed. Graphs heights and weights accurately for each pediatric visit. Maintains patient comfort and privacy at all times. Instruct patients in preps for various x-ray procedures. Schedules labs, x-rays, tests, and revisits as needed. Maintains follow up log for patient recall for pap smears, mammograms, immunizations, and C.H.D.P. examinations. Collects and labels specimens as needed. Takes specimens to laboratory using bio-hazard bags and proper glove technique. Prepares all forms for specimen transport as needed by getting accurate and current patient information. Assists with patient referrals to other community agencies or specialists as needed. Does all other requested direct patient care as needed within scope of practice. Other responsibilities: Assists physician or mid-level provider in call backs to patients and contributes to Quality Improvement (Q.I.) by attending clinic Q.I. meetings and generally assists through suggestions and activities in the ongoing improvement of patient care. Responsible for maintaining a high level of personal job knowledge by attending in-service programs, keeping professional reading current