Job Description
Medical Assistant (MA) – MCS About Ivy and This Role At Ivy, we provide high-quality healthcare inside correctional facilities—serving a population with complex medical, mental health, and continuity-of-care needs that are often under-supported. Our mission is simple but demanding: deliver clinically excellent care while building trust, professionalism, and partnership inside complex environments. Medical Assistants (MA) play an important role in supporting patient care and daily clinical operations. They help ensure patients receive timely, organized, and compassionate care while maintaining professionalism and accountability in a secure healthcare setting. Medical Assistants at Ivy Support direct patient care in a correctional setting Assist nurses and providers with clinical workflows Help maintain efficient and organized clinic operations Uphold standards of professionalism and patient confidentiality Reinforce a culture of teamwork, accountability, and respect They lead through reliability, communication, organization, and professionalism. What You’ll DoSupport Patient Care Prepare patients for examinations and treatments Obtain and document vital signs and patient information Assist providers and nursing staff with clinical procedures Administer medications and treatments within scope and protocol Respond appropriately to patient concerns and urgent situations Document patient interactions accurately and timely Support Clinical Operations Maintain exam rooms, supplies, and equipment Schedule and coordinate patient appointments and follow-up care Follow established healthcare policies, procedures, and protocols Assist with intake, screenings, and patient flow Collaborate with the Team Work closely with providers, nurses, MCS, and facility staff Communicate clearly regarding patient needs and concerns Support coworkers and contribute to a positive team environment Help maintain continuity of care and operational efficiency Maintain Safety and Standards Follow infection control and safety procedures Handle sensitive situations with professionalism and discretion Navigate a correctional environment with awareness and accountability Protect patient confidentiality and maintain professional boundaries Contribute to Culture Model professionalism and respect in all interactions Address challenges directly and appropriately Support a culture of ownership, teamwork, and accountability What Matters Most Regardless of experience, you are: Organized and dependable A strong communicator High in emotional intelligence Comfortable in a structured, secure environment Professional under pressure Focused on patient care and safety Able to balance empathy with boundaries Team-oriented with a positive attitude Why Join Us? Meaningful, mission-driven work Exposure to a unique and impactful healthcare setting Opportunity to build strong clinical and interpersonal skills Supportive team environment Stability and leadership support How We Define Success Safe, consistent, and compassionate patient care Reliable documentation and follow-through Strong teamwork and communication Professionalism in all interactions Positive contribution to clinic operations and culture If This Sounds Like You If you’re a Medical Assistant who takes ownership, values professionalism, and wants to make a meaningful impact in a challenging and rewarding environment—we’d welcome the conversation. Role Details Job Type: Full-time Shift: Day Shift: 6:00 AM – 6:00 PM Night Shift: 6:00 PM – 6:00 AM, $2 night shift differential Work Location: Yellowstone County Detention Facility – In Person Benefits 401(k) & Profit Sharing Health, Dental, and Vision Insurance Health Savings Account (HSA) Paid Time Off Paid Maternity & Paternity Leave Referral Bonus Pay: $23.00 - $30.00 per hour Benefits 401(k) 401(k) matching Dental insurance Health insurance Health savings account On-the-job training Paid sick time Paid time off Paid training Parental leave Profit sharing Vision insurance Work Location: In person