Job Description
We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. Come make a difference at Ochsner Health and discover your future today! This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Contents are subject to change at the company's discretion. Required - High school diploma Preferred - Completion of a formal medical assistant training program. Work Experience Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision Required - Medical Assistant Certification Proficiency in using computers, software, and web-based applications. Strong interpersonal and customer service skills. Provides excellent patient service through effective communication both over the phone and in person. Completes appropriate documentation including patient registration if necessary. Maintains required clinical knowledge, technical skills, training and credentials through personal professional development. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Physical and Environmental Demands Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. The incumbent has an occupational risk for exposure to all communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or contact information is for accommodation requests only and cannot be used to inquire about the status of applications. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.