Medical Back Office Lead

Back Office Lead Duties:Will adhere to current Job description for the Back Office MA/CNA.Oversees back office workflow.Coordinate staff scheduling as recommended by overseeing management team.Oversee Back Office daily duties and report completion by end of shift to management team.Assignments are as followed: Provide Leadership to staff and offer support and encouragement Back Office Lead will be responsible for Back Office Cell phone during shift and provide healthcare providers with direct support to inquiries submitted.Included but not limited to scheduling, chart verification, verbal order entry, technical issues, general staffing inquiries. Back Office Lead will also notify Operation Management of Office Wide technical issues. Opening / Closing Duties Exam Room audits McKesson BO Supply Order- due Monday mid-day Lab Orders & Proper Verification Desktop support & delegation Rx Refills STAT Prior- Auth's Medication Samples / Re-stocking MA schedule due Wednesday o Lunch coverage & will address staffing concerns as they arise Check-in with Satellite MA Present Huddles to the Team Assist with rooming Offer solution-based resolution by complying with SBAR methodology and communication.Clinical safety measures must be observed throughout the day ensure OSHA safety measures are being followed to promote safe working establishment and provide safe patient care.Initial assessments and reporting of events that have the potential to impact areas, patient safety and outcomes must be reported in real time and elevating critical and impactful events to senior management for processing decision.Always follows HIPAA guidelines.Lead will enforce CVAM's Policy & Procedures with direct oversight of CVAM's Management team.Lead position is a salaried position at CVAM, employee will be responsible for taking after hours employee calls while always maintaining employee and patient confidentiality.Cell phone incentive is applied per CVAM's Cell Phone Reimbursement Policy.Lead will be responsible to download CVAM's Outlook, Team Chats, and comply with HIPPA laws on cell phone device.Pay:From $25.00 per hour Benefits:401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid sick time Paid time off Vision insurance Work Location:In person.