Job Description
Job SummaryWe are seeking a professional and detail-oriented Medical Office Receptionist to join our healthcare team.The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently.This role requires strong knowledge of medical office procedures, EMR systems, and healthcare documentation to ensure smooth clinic operations and accurate record-keeping.Prior clinic experience are highly desirable to enhance patient interactions and support diverse patient populations.Responsibilities Greet patients warmly and manage patient check-in and check-out processes with professionalism.Verify insurance coverage, perform insurance verification, and assist with billing procedures including medical collection processes.Schedule appointments using EMR systems Manage multi-line phone systems, answer patient inquiries, and provide excellent phone etiquette.Maintain accurate medical records, update patient information, and review documentation for completeness and compliance.Ensure compliance with HIPAA regulations by safeguarding patient information and managing health information securely.Support office management tasks such as filing, document review, and maintaining organized office workflows.Requirements Proven experience in a medical office setting or healthcare environment; clinic or dental office experience is preferred.Strong knowledge of EMR/EHR systems Familiarity with medical terminology, Experience with insurance verification processes including Medicare and other insurance providers.Excellent customer service skills coupled with professional phone etiquette and communication abilities.Proficiency in computer skills including typing and health information management software.Ability to handle administrative support tasks such as filing, documentation review, and office management efficiently.Knowledge of HIPAA regulations to ensure confidentiality and compliance in all aspects of work.This position offers an engaging opportunity to contribute to quality healthcare delivery through efficient administrative support while working in a professional environment dedicated to patient care excellence.Pay:From $15.00 per hour Benefits:401(k) matching Opportunities for advancement Work Location:In person.