Job Description
Our practice is looking for a highly motivated individual to serve as the Medical Front Desk Receptionist for an established Neurology practice. Your primary job duties will include, but not limited to, scheduling appointments, greeting and checking in patients in a courteous manner, answering all patient inquires, taking phone calls, maintaining and updating patient files; checking referrals as well as insurance eligibility. Your top priority will be to ensure a smooth work flow so that our patients receive the best possible care. Our Medical Front Desk Receptionist should be efficient and well-spoken. Candidates must show proof of Covid-19 vaccination Essential Job Responsibilities · Provides reception assistance (i.e. greet patients, answer calls, direct caller to appropriate person or area, etc.) · Schedule all patient appointments/ follow up visits · Call patients to remind them of upcoming appointments. · Triage patient phone calls · Screen all telephone callers in a professional manner · Answer all patient questions to ensure full patient understanding. · Receive and maintain all necessary patient files as well as make sure they are organized/up to date. · Maintains patient confidence and protects operations by keeping information confidential. · Maintain schedules with regard to booking, rescheduling, cancelling. · Obtain insurance information and verify eligibility. · Effectively manage and direct patient flow. · Maintain a cleanly/organized work space (will be required to disinfect/sanitize workspace) · Make sure all new patients are given the necessary paperwork upon arrival. · Check referrals · Collect Co-Payments · Performs all other related duties as needed by providers and supervisors. · Maintain friendly and professional relationships with physicians, office and clinical staff. · Adhere to policies and procedures during all activities. Qualifications & Requirements · Reliable · Ability to work well with others · Excellent communication skills · Excellent customer service skills Schedule 8 hour shift Day shift Job Type: Full-time Pay: $26.00 per hour Benefits Health insurance Paid time off Work Location: In person