Job Description
Quest Federal Credit Union is seeking a dynamic and member-oriented individual to join our team as a Full-Time Member Service Representative at our Ada, Ohio branch.The ideal candidate will have excellent communication skills, a passion for helping others, and a strong desire to contribute to the financial well-being of our members.Responsibilities include:Greet members and provide exceptional member service in-person, over the phone, and via email.Assist members with various banking transactions, including deposits, withdrawals, loan payments, and account inquiries.Educate members about our products and services to help them make informed financial decisions.Process account openings, closings, and maintenance requests accurately and efficiently.Identify opportunities to cross-sell products and services that align with the financial needs of members.Resolve member inquiries and concerns promptly and professionally.Maintain a clean and organized work environment in compliance with regulatory standards.Collaborate with team members to achieve branch goals and objectives.Benefits include:Competitive pay commensurate with experience Comprehensive benefits package, including health, dental, and vision insurance.Retirement savings plan with employer match.Paid time off and holidays.Professional development opportunities for career growth and advancement.How to Apply:If you are passionate about delivering exceptional service and making a positive impact on the lives of others, we encourage you to apply for the Full-Time Member Service Representative position at Quest FCU.Please submit your resume and a cover letter detailing your qualifications and why you are the ideal candidate for this role to jtemple@questfcu.com or tsherman@questfcu.com.Application for employment is available online at https://questfcu.com/about-quest/employment/ Quest Federal Credit Union is an equal opportunity employer.Job Type:Full-time Pay:$15.00 - $17.00 per hour Benefits:401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location:In person.