Member Services Coordinator

We are looking for a Member Services Coordinator to support a positive and informative experience for members while helping them stay current with licensing-related education. This position blends member support, record administration, and program coordination to strengthen engagement and deliver dependable service. The ideal candidate is organized, responsive, and comfortable managing detailed information while collaborating closely with colleagues across daily operations. Responsibilities Coordinate administrative activities that support educational programs, including preparation before events and follow-up tasks after completion. Maintain accurate membership information by entering updates, reviewing records for completeness, and organizing documentation for ongoing use. Prepare routine reports and track data that help the team understand participation, service needs, and member engagement trends. Respond to member inquiries with a service-focused approach, helping individuals access benefits, education resources, and relevant support. Support efforts to increase member value by ensuring services and communications align with development and business needs. Organize departmental files, procedures, and reference materials to promote consistency and smooth day-to-day operations. Manage multiple priorities efficiently while working collaboratively with team members to meet deadlines and service expectations. Contribute to a respectful, cooperative workplace by supporting shared goals and maintaining consistent interactions across the team. At least 2 years of experience in an administrative, member services, accounting support, or coordinator role. Strong data entry skills with close attention to accuracy, consistency, and record quality. Proficiency in Microsoft Excel for tracking information, updating spreadsheets, and supporting reporting tasks. Ability to manage detailed administrative work while balancing changing priorities in a fast-paced environment. Clear written and verbal communication skills with a detail-oriented and member-focused approach. Experience handling confidential or sensitive information with discretion and sound judgment. Proven ability to work effectively both independently and as part of a collaborative team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.