Job Description
PAID WEEKLY! FACE Culture:All Team Members of FACE are expected to support the brand through active engagement in our core values:Faith:being confident in one another Attitude:responding positively regardless of circumstances Consistency:doing what is expected everyday Excellence:pursuing my personal best Cotton Candy Artistry:Design and create a variety of cotton candy characters, shapes, and sculptures.Develop new and innovative cotton candy designs to keep our offerings fresh and exciting.Ensure all cotton candy creations are visually appealing and meet quality standards.Over-the-top milkshake creation:Build elaborate milkshakes with a variety of toppings, including candy, cookies, fruits, whipped cream, and more.Experiment with new flavor combinations and presentation styles to create show-stopping milkshakes.Maintain a high standard of cleanliness and organization in the milkshake preparation area.Customer Interaction:Engage with customers to understand their preferences and create personalized cotton candy characters and milkshakes.Provide exceptional customer service and ensure a memorable experience for each visitor.Share the stories and inspirations behind your creations to enhance the customer experience.Team Collaboration:Work closely with other team members to ensure smooth operation and timely service.Participate in brainstorming sessions to develop new menu items and promotional ideas.Assist with training new staff members in cotton candy and milkshake creation techniques.Customer Service:Provide friendly and professional service to customers, responding to their inquiries and addressing any concerns.Be attentive to customer needs and communicate effectively to enhance their overall dining experience.Timely Delivery of Food:Transport prepared creations to the appropriate guests quickly and efficiently.Ensure that the correct order is delivered to the right guest.Maintain Order Accuracy:Double-check orders to ensure accuracy before delivering them to customers.Address any discrepancies or missing items promptly with management.Maintaining Cleanliness:Assist in keeping work areas, including the food running station, clean and organized.Follow hygiene and sanitation standards to ensure a safe and healthy work environment.Adherence to Policies:Follow restaurant policies and procedures, including safety protocols and service standards.Report any equipment malfunctions or safety concerns to the management.Flexibility and Teamwork:Be adaptable to changing priorities and be willing to assist in various tasks within the restaurant.Collaborate with other team members to create a positive and efficient work environment.Qualifications:Previous experience in a similar role or a basic understanding of restaurant operations is preferred.Strong artistic skills with a knack for creating visually appealing edible art.Experience in a culinary setting, particularly in dessert or confectionary preparation, is a plus.Excellent communication and interpersonal skills.Ability to work efficiently in a fast-paced environment while maintaining attention to detail.Strong attention to detail and organizational skills.Physical stamina to stand and walk for extended periods.Customer-focused attitude with a commitment to providing legendary service.Knowledge of basic food handling and safety practices.Creative mindset with the ability to think outside the box.Flexibility to workdays, nights, weekends, and holidays.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.FACE participates in E-Verify Background Screening Required Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor..