Motorcycle Sales AssociateFit Specialist

JOB TITLE: Fit Specialist DEPARTMENT: Motorcycle Sales SUPERVISOR: Sales Management Team SUMMARY DESCRIPTION Focus on the in-store customer experience; follow up with dealership customers & presentation of Harley-Davidson motorcycles. The sale of Harley-Davidson motorcycles to dealership customers appropriate to their preferences and needs by applying the Lemco Sale Process (steps 1-4), working in concert with assigned teams and an Assistant Sales Manager (ASM). DUTIES AND RESPONSIBILITIES Welcome guests into the dealership. Narrow down the selection of Harley's to find which ones fit the customers’ needs. Follow up phone calls to customers. Selling the fun and excitement of Harley-Davidson to customers. Responsible for making sure that every person encountered on the sales floor is entered into the Traffic Log. Aggressively but politely following up on all prospective customers. Meet and exceeding contact goals as assigned by the Sales Manager. Follow all procedures to complete all paperwork accurately and in a timely manner. Maintain the showroom and display of motorcycles in a manner appealing to customers. Remain alert and on the floor, at all times. Greet customers immediately, in a courteous and friendly manner. Handle telephone transactions quickly and courteously. Ensure that customers are properly qualified for needs and wants. Practice an effective selling methodology so that all customers receive consistent treatment when doing business (steps 1 through 4 of the Lemco sales process). Make introductions to other departments to ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans. Follow policies regarding road tests, pre-delivery inspectio