Moving Terminal Manager

We are seeking an experienced Moving Terminal Manager to oversee daily operations in Dallas, TX within the fast-paced moving and relocation industry. This leadership role is responsible for managing crews, ensuring operational efficiency, and delivering exceptional customer service across household goods (HHG) and commercial relocations. Join a growing organization where your expertise will directly impact service quality and operational success. Key Responsibilities: Oversee all day-to-day terminal operations, including dispatch, warehousing, and fleet management Manage and supervise drivers, movers, and office staff to ensure efficient workflow Coordinate scheduling of household goods (HHG) and office & industrial (O&I) moves Ensure compliance with DOT regulations, safety standards, and company policies Monitor operational KPIs, productivity, and cost control measures Handle customer escalations and ensure high levels of client satisfaction Oversee inventory management within warehouse and storage facilities Manage equipment maintenance and ensure fleet readiness Collaborate with sales and customer service teams to align operational execution Lead hiring, onboarding, and training of moving personnel Implement process improvements to enhance operational efficiency Maintain accurate reporting, documentation, and billing coordination Key Skills & Experience: Proven experience in the moving and relocation industry (HHG and/or O&I required) Strong leadership and team management skills in a terminal or operations setting Knowledge of DOT regulations, compliance, and safety procedures Experience managing warehouse operations and logistics coordination Excellent problem-solving and customer service abilities Strong organizational and communication skills