Job Description
Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners. Job Summary We are seeking a skilled Network Analyst to join our team, responsible for supporting, implementing, and maintaining our Wide Area Network (WAN), Local Area Network (LAN), and Wireless Local Area Network (WLAN) infrastructure. In this role, you will play a crucial part in ensuring the seamless operation of MNIT and customer infrastructures connecting to MNet wide area network services. You will independently manage tasks related to problem service restoration, network design, documentation, and configuration efforts. This is an excellent opportunity for a motivated professional to contribute to a dynamic network environment and ensure the reliability and efficiency of our network services. This position requires an employee to be onsite at 7525 4th Avenue, Lino Lakes, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements. Qualifications Position requires a minimum of three (3) years of IT related experience performing network design, automation, and management. Experience must include TCP/IP network protocols, functions, and operations, with hands-on experience in designing, implementing, and troubleshooting router/switch networks, particularly Cisco and Meraki products. Analyzing and diagnosing network problems using network test equipment such as Sniffers and protocol analyzers. WAN/LAN/WLAN protocols and software, along with WAN/LAN/WLAN troubleshooting processes. Network performance monitoring systems and managing network equipment, including routers, gateways, and switches. Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding. Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences. Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months. ** This position requires a driver's license for travel to between agency and field locations. Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. Minnesota IT Services is not able to complete Form I-983 or any other form that requires that the employer certifying to using E-Verify. All applicants must be legally authorized to work in the United States.