Job Description
Bethesda, Maryland Suitability/Public Trust Hybrid schedule IT Infrastructure & Network Engineering & Operations Overview GovCIO is currently hiring for Network Engineer (Edge Operations) Level 1 to support our NIH/CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities Responsible for delivering optimal availability and quality regarding the network routing and switching, IP security, the wide area network services Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs As directed by senior engineers, participate in shift lead duties to serve as "queue managers" to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment. Qualifications Bachelor's with 2-5 years (or commensurate experience) Required Skills and Experience 2 years of relevant Network Services experience. Experience delivering optimal availability and quality regarding the network routing and switching, IP security, the wide area network services Clearance Required: Must be able to obtain and maintain NIH/CIT Public Trust Preferred Skills and Experience CCNA/CCNP is desired. Experience with security is desired Posted Salary Range USD $78,000.00 - USD $83,468.00 /Yr.