Job Description
SUMMARY: As the ACO Network Development Specialist, you will be responsible for the overall performance and growth of a dynamic healthcare provider within the regions covered by the ACO MAJOR DUTIES AND RESPONSIBILITIES: Vetting and reviewing Care Journey data upload in the CRM Manage and perform recruitment campaign initiatives Ensure recruitment marketing mailers are sent timely according to campaign schedule Manage, maintain, and update recruitment CRM Initiate recruitment cold calling campaigns Schedule, manage, attend, and facilitate provider recruitment meetings (virtually or in-person) Manage and maintain recruitment materials Communicate important recruitment initiative updates Reviews data and identifies trends for clinical opportunities. Possess general knowledge of data analytics and reporting requirements. Assist with preparation of presentations for new clinical initiatives based on data analysis. Directs multiple population health initiatives / projects simultaneously (i.e., clinical initiatives AWV-TCM-COPD) within an ACO. Educates physicians / providers / office staff on population health initiatives. Functions as the company’s direct liaison with multiple medical facilities and providers. Hires, trains, directs, and measures support staff work and productivity. Ensures work schedules and staffing patterns are implemented and recognizes and promotes teamwork. Responsible for ensuring proper training on population health and its role in the success of continuity of care for patients. Collaborate with the ACO team to drive quality and revenue growth through business development and community outreach efforts. Conducts routine meetings with the staff (including PCP’s) and documents topics discussed, action plans and staff feedback. Participates in and facilitates staff and provider education meeting activities. Plans and executes monthly and quarterly educational meetings and events. Trains offices regarding quality measure and quality outcomes for patients. Ensures quality measures are adhered to by staff to obtain optimum patient quality scores. Support company philosophies, objectives, decisions, and policies. Must abide to all HIPAA, Confidentiality and Privacy laws. Ensure office procedures are implemented, including filing system, correspondence formats, start-up documents, closeout documents, and archiving. Manage performance metrics for department. Qualifications: Direct leadership experience Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA’s, community organizations and other health plan staff Knowledge of and experience working with Provider Communities Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems Knowledge of Excel, Word and Power Point Presentations in a business setting A high level of engagement and emotional intelligence Progressive operational experience within a medical center, clinical group or hospital setting Basic knowledge of Population Health Strategy Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team Master’s Degree preferably in Business Administration, Healthcare Administration or related