Job Description
About Lyra Lyra Clinical Associates P.C. partners with Lyra Health, the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates P.C. About The Role Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers diagnostic evaluations, caregiver training, and tailored support for ADHD, autism, learning differences, and other neurodiversity-related needs. We are looking for a full-time Neurodiversity Navigator who is passionate about whole-person, whole-family mental health care to join our clinical team. This remote position reports to the Supervisor, Neurodiversity Navigation. As a Neurodiversity Navigator, you’ll be doing the important and meaningful work of supporting individuals as they navigate through the complex landscape of care for neurodiversity. You will provide critical psychoeducation on topics like early intervention services, behavioral strategies to address neurodiversity-related needs, navigating a diagnosis, and how to advocate for school, government and workplace accommodation services. Additionally, you will help connect clients to high-quality, evidence-based diagnosticians, services, and providers, depending on their needs. The focus of this role includes (but is not limited to) providing support to caregivers of children/adolescents with suspected or diagnosed neurodiverse conditions, supporting adults seeking neuroaffirming and neurodiversity-informed care, and assisting clients with navigating assessment services and support resources. This position does not involve in-person services or therapy, but rather provides support to individuals and families related to neurodiversity via phone, video conference, and/or email. Responsibilities Support clients by understanding their current situation, conducting a brief assessment related to needs and potential risk concerns, providing psychoeducation relevant to the client and their needs, creating a client-centered care plan, and connecting the client to treatment or support options and resources Use an assessment rubric to determine whether neuropsychological testing is indicated for a given Lyra member, based on history, presenting concerns, and other factors. If testing is recommended, you will also help to assess whether a member is appropriate for virtual or in-person neuropsychological testing. Administer psychoeducational training to caregivers of children/teens with neurodiverse conditions in order to help them learn skills to address behavior and neurodiversity-related needs, as well as to improve caregiving strategies. Serve as a neurodiversity subject matter expert—providing guidance on how to best handle situations involving neurodiverse needs, consulting with cross-functional and clinical teams regarding best practices in the context of neurodiversity, and contributing to establishing strong provider partnerships. Independently manage a caseload of complex, multi-need, neurodiverse clients, providing collaborative case management. Successfully facilitate ongoing engagement, supporting clients as they move through various levels of care, employing neuroaffirming strategies to support client readiness for treatment. Manage client crises, providing brief risk and needs assessments, and connecting the client to treatment or crisis resources when needed. Respond to in-the-moment callers seeking crisis support, offering brief, evidence-based coping skills. Effectively and professionally communicate with clients and providers throughout the process of accessing care, via modalities such as email, phone, care portal/EHR, and videoconferencing. Creatively troubleshoot roadblocks to offering personalized, high quality clinical care options for our clients. Use Lyra’s proprietary matching software, as well as other methods including facility database, health plan directory, and internet searches to identify treatment options for clients, and connect clients to the evidence-based treatment options, based on each individual clie