Nurse Case Manager

As a Nurse Case Manager at Incredible Health, you will leverage your clinical expertise and passion for patient advocacy to drive tech-enabled, high-quality care coordination across healthcare systems. Working within the Healthcare & Medical Services department, you will use Incredible Health’s innovative digital platform to streamline communication between patients, providers, and care teams, helping health systems improve outcomes, reduce readmissions, and enhance the overall care experience. In this role, you will conduct comprehensive clinical assessments, review medical records, and identify patient needs across the continuum of care, including acute, post-acute, and community settings. You will develop and maintain individualized care plans, focusing on evidence-based interventions, safe transitions of care, and timely follow-up. Partnering closely with physicians, bedside nurses, social workers, therapists, and payers, you will coordinate services such as home health, rehabilitation, durable medical equipment, and community resources to support optimal recovery and long-term health. You will perform utilization review to help ensure that patients receive medically appropriate and cost-effective care, applying established clinical criteria and payer guidelines. Using your knowledge of insurance processes, you will collaborate with case management teams and payers to support authorization, length-of-stay management, and discharge planning. Your work will emphasize both quality and efficiency, reflecting Incredible Health’s mission to modernize healthcare operations through technology-driven solutions. Because Incredible Health operates in a fast-paced, dynamic environment, you will be expected to embrace digital tools and data-driven workflows. You will document assessments, interventions, and care plans in electronic health records and platform-based systems, contribute to quality improvement initiatives, and use analytics to identify gaps in care and opportunities to improve patient outcomes. You will also serve as a clinical resource on case management best practices, supporting both partner facilities and internal teams. This position is ideal for an experienced registered nurse who enjoys balancing direct clinical insight with strategic problem-solving, communication, and technology. You should be comfortable managing a diverse caseload, prioritizing tasks, and working semi-independently while remaining highly collaborative with multi-disciplinary colleagues. Strong communication skills, empathy, cultural sensitivity, and a patient-centered mindset are essential, as you will frequently educate patients and families about diagnoses, treatment plans, medications, and community support options. Incredible Health offers a culture centered on innovation, efficiency, and impact in healthcare. As a Nurse Case Manager, you will have opportunities for professional growth through exposure to cutting-edge hiring and care coordination technologies, process optimization projects, and cross-functional collaboration. You will play a meaningful role in shaping how health systems use digital platforms to support safer, more coordinated care. A successful candidate will bring current RN licensure, solid clinical experience in acute or complex care settings, and prior exposure to case management, care coordination, or discharge planning. Experience with telehealth, remote care management, or population health models is highly valuable. A BSN or higher degree is preferred, and professional certifications in case management are a plus. This role typically follows a regular full-time schedule with a hybrid work model, combining remote work—leveraging Incredible Health’s digital platform—with occasional on-site collaboration or facility visits, depending on client and program needs. Competitive compensation and a comprehensive benefits package, potentially including medical, dental, vision, life insurance, and retirement savings options, support your long-term career and well-being as you help transform how healthcare organizations hire and manage clinical talent.