Job Description
Be the friendly face of Truckee as an Occasional Guide, shuttling guests, sharing local secrets, and creating unforgettable first impressions.About Guesthouse Hospitality Company About Us Guesthouse is part coworking space, part bed and breakfast, occasional adventure guide, and 100% yours.We build experiences, not places, and those experiences can happen almost anywhere.Whether it's a remote home in the Sierras, a charming villa in wine country, or a converted industrial space on the waterfront, our focus is creating an experience that inspires presence.Our Vision We create experiences that encourage new ideas, deeper meaning, and a state of mind that drives relationships, business, and culture forward.Description About Us Guesthouse is part coworking space, part bed-and-breakfast, occasional adventure guide, and 100% yours.We build experiences, not places, and those experiences can happen almost anywhere.Whether it's a remote home in the Sierras, a charming villa in wine country, or a converted industrial space on the waterfront, our focus is on creating an experience that inspires presence.Our Vision We create memorable stays by combining local charm with personalized hospitality.The soul of a great guest experience lies in the people who bring it to life.That's where you come in.The Role We are seeking a warm, outgoing, and knowledgeable Truckee local to serve as our Occasional Guide when coverage is needed for holidays, time off, and other scheduling needs.This is an occasional role without a defined schedule.You will be a trusted driver, local concierge, and friendly host--the first and last impression our guests have as you shuttle them around town.More than that, you will help them discover the best of Truckee, from hidden hiking trails to the best cup of coffee in the city.What you will do:Greet and transport guests to and from key destinations in the Truckee area with professionalism and warmth during coverage periods.Act as a vital link between our Guesthouse hubs and home locations, ensuring timely, accurate delivery of fresh-prepped food and essentials to support a seamless guest experience across our hub-and-spoke model.Serve as a local expert by offering tailored recommendations, insider tips, and thoughtful suggestions.Build rapport with guests and help create memorable, personalized experiences.Ensure the Guesthouse vehicles are maintained, clean, and stocked with thoughtful touches.Collaborate with our hospitality team to enhance the overall guest experience.Stay current on local events, seasonal activities, weather conditions, and road closures.What we need from you:Deep familiarity with Truckee, Lake Tahoe, and the surrounding areas.You are the go-to person friends ask for recommendations.Friendly, engaging, and comfortable interacting with guests from all walks of life.Valid driver's license, proof of insurance, and a clean driving record.Prior hospitality or guest service experience is a plus, but not required.Self-starter with a strong sense of responsibility and pride in presentation.Flexibility to work non-traditional hours, including evenings, weekends, holidays, and as needed for coverage.Physical Requirements The physical demands described here are representative of those required of an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.Ability to remain in a stationary position for extended periods, including while driving.Ability to move about to assist guests, load/unload items, and perform deliveries.Ability to position self (e.g., stooping, kneeling, or crouching) to access and handle guest belongings or supplies.Must be able to transport and lift up to 40 pounds.Frequent entry and exit from company vehicles, including navigating stairs and outdoor terrain.Exposure to a variety of weather conditions consistent with a mountain climate.At Guesthouse, we believe in the inherent value and dignity of every individual.We are dedicated to fostering an environment where everyone is treated with respect and fairness, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Our commitment to equal opportunity extends beyond legal requirements; it is a fundamental part of who we are as an organization.We strive to create a culture of inclusivity where all employees feel empowered to contribute their unique perspectives and talents to our shared goals.We value diversity, equity, inclusion, and belonging, and believe that a diverse workforce contributes to our organization's success.We actively encourage applications from individuals of all backgrounds and strive to create an environment where everyone feels valued and respected.Guesthouse provides an accessible environment for all candidates during the application process and for our employees.If you need accessibility assistance o