Job Description
Introduction Part-Time/Hourly Opportunity The City of Richmond is seeking a highly motivated and dependable candidate for the Office Aide position across various departments.The Office Aide will work as the liaison between various programs and the community and will respond to telephone, email, or in-person requests for information; compile data; prepare reports; maintain records; perform mail, messenger, and delivery services; carry out written and oral instructions; and perform a variety of clerical tasks.This is an opportunity to perform a wide variety of administrative and clerical tasks that will have a positive impact.The department is looking for a candidate who has:Good customer service skills, willingness to help others, and courteous with City staff and the general public Not afraid to ask questions Responsive with excellent communication skills verbally and in writing Quick learner and has the ability to complete tasks assigned Organized, dependable, takes direction, and can work independently Experience with using office equipment such as copiers and printers Experience with using software such as Microsoft Office (Excel, Word, Outlook) Desirable:familiar with using software such as Trak-It in order to upload scanned documents for storage Hourly salary for this classification is as high as $20.64, with approved Cost of Living Adjustments on July 1, 2026 (5%), and July 1, 2027 (5%).Additionally, City-paid benefits include sick leave in accordance with state law.Position Description and Duties Office Aides are designated to provide training and work experience in a wide range of activities engaged in by the various City departments.Incumbents will be allowed specific times to attend pertinent workshops, courses, and training sessions.The duties of the positions in this class will vary greatly depending on the department to which assigned.Work assignments, however, will usually involve prescribed, standardized procedures, which can be carried out without difficulty.The City of Richmond is the City of Pride and Purpose, and we value these traits in our employees! The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification.Answer incoming calls, retrieve and respond to voicemail messages in a timely manner.Respond to inquiries via email in a timely manner.Performs mail, messenger, and delivery services.Compiles data, makes reports, and maintains records.Performs a variety of clerical tasks.Other related tasks assigned.Minimum Qualifications Required Licenses or Certifications A valid California Driver's License will be required for positions requiring operation of a motor vehicle.COVID-19 Vaccination Requirement It is the City's policy that all persons hired on or after October 18, 2021, must be fully vaccinated for COVID-19, including the booster.New employees will be required to provide proof of full vaccination or have an approved medical or religious accommodation before employment may commence.If you have any questions regarding this policy, please contact Human Resources.REQUIRED KSAs FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Ability to:Read and understand simple to moderately difficult written material.Perform the basic arithmetic functions.Learn, communicate, and follow departmental procedures and practices.Carry out written and oral instructions.Work effectively with co-workers and get along with the general public.Additional Information Application and Selection Process To Apply:Interested individuals must apply online by fully completing the City of Richmond Employment Application, including answers to supplemental questions.Incomplete applications or those lacking sufficient detail will be rejected.Resumes or prior applications will not be accepted in lieu of a thoroughly completed application.All communication regarding this recruitment will be via email.Each applicant must apply with a monitored email address.Qualifying Phase:All completed applications will be reviewed and evaluated based on job-related qualification criteria.This evaluation may include consideration of desirable qualifications in alignment with the specific operational needs of the hiring department(s).Candidates whose backgrounds most closely align with those needs may be identified as better qualified and advanced to the next phase of the selection process.Selection Process:Applications of candidates identified as better qualified will be referred to the hiring department(s) for further review and consideration.Those selected to move forward may be invited to participate in additional steps of the selection process, which may include one or more interviews.Applications will remain active and on file for six (6) months from the date of submission.Fingerprinting and Tuberculosis Testing:Successful testing is required as a condition of employment for positions in some departments.About the City of Ric