Job Description
Office Assistant (Admin) Job Category: Housing Operations Part-Time Rate: $20 USD per hour Alexandria, MN 56308, USA +2 more locations Description The Office Assistant at Bethel Manor I-II and Winona Shores provides essential administrative support to ensure smooth and efficient daily operations across three communities totaling 159 units, serving an independent living population for adults aged 62 and older. This role supports the Property Manager and on-site team by performing a variety of administrative tasks, including answering phones, greeting residents and visitors, managing clerical duties, and maintaining accurate records in compliance with established procedures. The ideal candidate is organized, detail-oriented, and enjoys working in a senior living or affordable housing environment while delivering excellent customer service. Key Responsibilities Administrative Support: Assist the Property Manager in maintaining files, reports, and resident records in an organized and confidential manner. Manage incoming phone calls, emails, and mail, directing inquiries to the appropriate department or staff member. Schedule appointments and coordinate meetings as necessary for property management. Assist in the preparation and distribution of notices, newsletters, and other communications for residents. Perform data entry, including updating tenant information and processing work orders. Customer Service: Serve as the first point of contact for residents, guests, and vendors by welcoming and assisting them in a friendly and professional manner. Address general inquiries from residents and visitors, ensuring a high standard of customer service is always maintained. Assist with resident requests, providing appropriate resources or escalating issues to the Property Ma