Job Description
Description Job Description Job Title Program(s) State Population Served Reports To FLSA Status Office Assistant Outpatient Pennsylvania All ages Office Manager Non-Exempt SUMMARY This position is responsible for acting as the primary point of contact for assigned programs, ensuring their assigned program functions effectively. This position acts as a liaison and resource to all internal and external business partners ESSENTIAL DUTIES AND RESPONSIBILITIES Acts as the primary point of contact for designated office by acting as a receptionist, answering and forwarding all calls, assisting business partners with basic needs, and receiving and distributing mail. Supports program leadership by ordering office supplies, doing community outreach, communicating with staff, filling in during meetings and other scheduling conflicts, completing any notes or meeting minutes as needed, completing other projects or related tasks as need, and performing occasional employee coaching and discipline meetings. Assists with the management of program compliance by assisting with the management of data in the HR and Training tracking spreadsheets, assisting all staff with the correct and timely use of the electronic medical records system, entering authorization lines for consumers into the electronic medical records system, and supporting all employees in using the payroll systems Assists with the completion of paperwork timely and correctly by receiving consumer insurance information and required documents, developing a consumer plan of care timeline, attending ISPT meetings and completing related paperwork, sending authorization packets, attaching needed paperwork to services for approvals, and reviewing and compiling expense reports and petty cash reviews. Supports Clarvida brand strategy by establishing professional working relationships and maintaining positive engagements with candidates and employees in line with thecompanys mission, vision, and values Maintains a commitment to professional development by participating in on-going supervision, training, and executive team meetings, as outlined by policies and procedures Adheres to professional and ethical interaction policies and procedures by interacting professionally, ethically, and respectfully with employee, consumers, other team members, and co-workers, at all times; following policy and procedure and maintaining appropriate professional boundaries Supports on-going and future business needs by completing other duties, as assigned, to effectively support business priorities and processes OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 1 Office Assistant Revised 11/2020