Office Coordinator

Office Coordinator The Office Coordinator works directly with the Housing Manager and is responsible for coordinating the management office to assist with the over-all operation of the housing facility, within the policies and procedures approved and established by the US Department of Housing Urban Development (HUD) and United Church Homes (UCH). Essential Functions Statement(s) Assists with the management of the applicant waiting list (updates list, sends letters to prospective applicants to keep list current) Coordinates the move-in process and updates all information and notifications accordingly Updates information after residents have moved out Coordinates the recertification process (income and eligibility re-verification) for all residents on an annual basis Updates Enterprise Income Verification (EIV) book Collects rent from residents and makes daily bank deposits Processes invoices for payment Assists the Housing Manager with the development of the upcoming yearly operating budget, which is ultimately set and approved by the Regional Manager Coordinates information and paperwork for Special Claims submission by Housing Manager Coordinates information and paperwork for Reserve for Replacement requests as submitted by the Housing Manager Coordinates and sends reports/data required by the Central Office and HUD Keeps facility management office well organized and properly maintained Answers incoming phone calls Requests guidance and training from Manager or Regional Manager as needed Develops and implements emergency procedures and evacuation plans under the direction of the Housing Manager Maintains contacts for emergencies (including voice mail and answering service) Maintains emergency contact numbers for the residents, police, fire department and medical facilities as needed