American Battery Solutions Inc.
Job Description
Job Summary: The Office Manager is responsible for overseeing and monitoring general office operations at American Battery Solutions (ABS) a designated facility. The Office Manager is key to ensuring daily functions run efficiently, creating an environment of exceptional customer service with superb computer skills, resourcefulness, and a positive and friendly demeanor to ensure external visitors and internal team members receive the wide variety of support and services needed as part of daily business interactions. Responsibilities: Lead and oversee day-to-day front office operations and administration to ensure that all employees and guests are set up for success. Oversee budget management, order, receive and reconcile all expenses for all supplies, events, meetings, travel and other needs of the Executive Leadership Team (ELT) and Human Resources (HR) teams. Manage administrative activities required by the ELT members, including travel administration for domestic and international trips, completing business expense reconciliations, and other requests as needed. Coordinate meeting arrangements for ELT. Create and manage a tracking system for company office supplies and inventory. Manage general office projects and assignments supporting the ABS Team. Collaborate with HR, IT and Facilities & Maintenance to identify resources needed for employee groups and office common areas. Work with the HR team, Facilities & Maintenance, and Environmental, Health and Safety to create office policies and procedures, onboard new hires, and assist with office layout changes. Prepare Visas and Passport requests as needed. Greet visitors and oversee the ABS main phone line, ensuring all calls are answered in a timely manner and routed and screened to the appropriate contact person. Maintain the common areas (including the lobby, conference room(s), kitchen, and workroom areas) to ensure they are set up for the daily/weekly activities/meetings. Coordinate with Facilities & Maintenance, Purchasing and IT for the maintenance of office equipment, including copiers, appliances, shred bins, and vending machines. Manage outgoing and incoming mail, and packages, and notify agents and staff when items arrive via Fed-Ex, UPS, etc. Serves as a point of contact for key business meeting coordination and work independently or in conjunction with HR and Marketing for onsite and off-site event management. Draft meeting prep materials, attend team meetings and take minutes when applicable, document action plans, and follow-up on tasks assigned. Adhere to federal and state regulations. Adhere to all company policies, processes, and procedures. Performs other duties as requested, directed, or assigned. Predictable and reliable attendance. Position Qualifications: Bachelors’ degree in business administration, hospitality, finance, or related field or equivalent experience. Minimum of five (5) years of previous office management or executive assistant experience functioning in a professional capacity. Minimum of five (5) years of experience with the full suite of Microsoft office products including Outlook, Teams, Excel, Word and PowerPoint. Professional appearance and a positive, poised, and cheerful demeanor. Must be outgoing and genuinely enjoy interacting with people at all levels in a professional manner. Highly responsive with ability to manage multiple projects with rapidly changing priorities with minimal direction. Outstanding customer service. Must be discrete, tactful, diplomatic, and possess the ability to proactively problem-solve and provide service excellence to internal and external customers/guests. Excellent interpersonal, written, and verbal communication skills. Sensible, detail-oriented, proactive, and a team player. Strong organizational skills and the ability to prioritize multiple competing demands. Ability to deal with potentially difficult internal and external customers. Ability to prioritize duties and meet deadlines. Key Competencies: Organization and planning: Establish a systematic course for self and/or others to assure the accomplishment of objectives. Determines priorities and allocates time and resources effectively. Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition. Communications: Exchanges thoughts, feelings, and information effectively. Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives. Delivers Re