Office Services / Print Production Specialist

Location: Charlottesville, VA Pay Rate: $18.00/hr Schedule: Monday – Friday Interview Type: Virtual via Microsoft Teams Dress Code: Business Casual Job Summary We are seeking a reliable and customer-focused Office Services / Print Production Specialist to support daily operations within a professional production print and managed print services environment. This role is responsible for overseeing print production activities, maintaining Ricoh multi-function devices, supporting mail and imaging services, and ensuring excellent customer service across the site. The ideal candidate will have strong technical aptitude, experience working with office equipment, and the ability to manage multiple responsibilities in a fast-paced environment. Key Responsibilities Support daily operations of the print production center and managed print services environment Maintain oversight of approximately 30 Ricoh multi-function devices across the facility Monitor device functionality and perform daily equipment checks throughout the plant Maintain accurate documentation related to print production details and key operator activities Operate office equipment including copiers, printers, multifunction devices, imaging, and mail equipment Provide copy, scanning, imaging, shipping, receiving, and mail services Handle customer interactions professionally and provide excellent service support Create and complete work orders, inspections, and operational reports as required Assist with conference room coordination and office support services when needed Monitor office supply inventory and reorder materials as necessary Work closely with vendors, facility management, and internal teams to support daily operations Ensure service level agreements and operational standards are consistently met Lift up to 50 lbs and walk throughout the facility daily to inspect and support equipment Qualifications High School Diploma or GED required Minimum 1 year of customer-facing or related technical experience required Experience with production print, managed print services, or fleet management preferred Basic technical troubleshooting and problem-solving skills Knowledge of office equipment, multifunction devices, and print operations Strong communication and customer service skills Proficiency with computers and office technology Ability to work independently and manage multiple tasks effectively Preferred Skills Print Production Operations Managed Print Services Ricoh Multi-Function Devices Mailroom & Imaging Services Customer Service Support Inventory & Supply Management Technical Troubleshooting Documentation & Reporting Office Equipment Operations Team Collaboration & Communication Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction