Online Programs Learning Facilitator

Requisition Number 72012 Location Boulder, CO City Boulder State CO Employment Type University Staff Schedule Full-Time Posting Close Date 21-May-2026 Date Posted 15-May-2026 Job Summary The Data Science program welcomes applications for an Online Programs Learning Facilitator! The online and asynchronous Master of Science in Data Science (MS-DS) and at the University of Colorado Boulder are innovative programs offering a rigorous curriculum and flexible learning model to a global population. The Data Science program is seeking a candidate who is passionate about accessible education and delivering a high quality online learning experience for students. The Online Programs Learning Facilitator assists the online MS-DS degree program by providing course-specific individual or group student support and tutoring during office hours and facilitating student interactions within a virtual learning environment. This role is responsible for curriculum review and management, updates to existing digital course materials in coordination with course faculty, collaborating closely with Coursera representatives to mitigate issues related to the LMS, and grading assignments. Experience working with a non-traditional and global population of mid- or senior-level professionals is a plus. This role interfaces regularly with Coursera and department team members. The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. Who We Are Data Science is interdisciplinary in nature, drawing on the fields of statistics, applied mathematics, data science, computer science, information science, geospatial analytics, natural language processing, business analytics and more. Our curriculum leverages CU Boulder faculty expertise to offer technical depth and functional breadth while emphasizing cross-functional communication and teamwork—skills vital to data scientists, who increasingly work with stakeholders across a wide spectrum of domains. CU Boulder data science students choose from multiple modalities, including a traditional on-campus degree and our innovative MS-DS on Coursera. Regardless of which option they choose, students engage with a rigorous, comprehensive curriculum and obtain high-level technical skills. Our alumni build complex quantitative algorithms to organize and synthesize large amounts of information and employ machine learning techniques to classify and predict behaviors, helping to answer questions and drive strategy in a wide variety of organizations. We are data science Buffs . What Your Key Responsibilities Will Be Course Delivery: Holds regular online office hours with MS-DS students. Actively monitors and engages with student discussion forums via Coursera or on Slack. Serves as first point-of-contact for current students with course-related questions or concerns. Assists students with problem-solving and campus resources. Sends out announcement messages, reminders, and instructions. Creates documents/ systems that can support a large group of students to scale. Develops and revises FAQs and help guides for each course. Communicates responsibly and respectfully. Learner Feedback and Grading: Monitors Salesforce, ensuring tickets are managed and resolved. Manages cases of academic dishonesty and advances if needed. Conducts grade verification at the end of each session to ensure accurate grade reporting. Grades peer review assignments as needed and provides detailed feedback to students. Course Improvement: Reviews course content for accuracy and consistency, including videos, readings, graded and ungraded assessments (including derivation, calculation, and some programming). Create additional preparation materials for courses in the MS-DS on Coursera program to ensure student success. Provides clear and actionable feedback on continuous improvement of course content and assessments. Updates course content as needed (in coordination with Learning Experience Designer and instructor). Administrative and Other Duties: Collaborates with other DS