Job Description
The Operations Analyst will support the President of Inspection & Mitigation (I&M) by driving day-to-day strategic and operational priorities across the business. This role combines analytical support, process improvement, and cross-functional coordination to enhance performance, efficiency, and decision-making. Responsibilities Strategic & Operational Support Support the President of I&M in executing strategic initiatives and operational priorities Assist in tracking business performance and identifying areas of opportunity Conduct research and analysis to support planning, problem-solving, and key business initiatives Data Analysis & Reporting Build, maintain, and update Excel reports, dashboards, trackers, and basic financial/operational models Analyze data to generate insights and support decision-making Develop and track key performance indicators (KPIs) Process Improvement Identify, analyze, and implement process improvement initiatives (e.g., Lean, Six Sigma methodologies) Diagram and evaluate current workflows to identify inefficiencies Recommend and support implementation of more efficient ways of working Project Coordination Coordinate with cross-functional teams to gather information and track deliverables Support execution of operational and strategic projects Organize, lead, and facilitate project meetings and working sessions Performance Measurement & Optimization Develop metrics for process measurement and continuous improvement Collect and analyze data to identify root causes of operational issues Measure performance against defined standards and align improvements to performance gaps Perform cost-benefit analyses to evaluate improvement initiatives Continuous Improvement & Best Practices Research and benchmark industry best practices Provide recommendations on process re-engineering techniques Support training and communication related to process improvements and performance metrics Other work duties as assigned. Requirements KNOWLEDGE, SKILLS & ABILITIES: Strong analytical and problem-solving skills Advanced proficiency in Microsoft Excel (pivot tables, formulas, basic modeling) Familiarity with Lean, Six Sigma, or continuous improvement methodologies Strong organizational and project coordination skills Excellent communication and presentation abilities Ability to work cross-functionally and manage multiple priorities EDUCATION: Bachelor’s degree in Business, Operations, Engineering, Finance, or related field 2–5 years of experience in operations analysis, business analysis, or process improvement Experience supporting senior leadership preferred Benefits Competitive Salary Medical, dental, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Working Conditions Primarily office-based with extended periods of sitting and computer use Frequent travel required (approximately 30–50%) for client meetings, site visits, and industry events Ability to present to large and small groups in various settings Occasional field visits to client sites, including industrial environments, requiring standard PPE PHYSICAL JOB REQUIREMENTS & DEMANDS: Primarily office-based with extended periods of sitting and computer use Ability to sit for prolong periods of time. Ability to work on a computer for prolonged periods of time. Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments. Acuren is a market leader. Our