Job Description
WE OFFER EXCELLENT BENEFITS: FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insurance Sick leave (8 hours of paid sick leave per month) Vacation (Minimum of 2 weeks paid vacation) Discounted health memberships Retirement (Employer contribution - 3% contribution and an additional 3% employer match) FREE Long-Term Disability Insurance FREE Life Insurance 13 Paid Holidays CCEW Mission Feed the hungry, heal the hurting, welcome the stranger. CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law. Job Summary Rising Strong (RS) is a holistic, family-centered shelter program offering on-site outpatient drug treatment, mental health services and life skills coaching - supporting the whole family staying together as a family unit while they begin to recover from substance misuse, heal from trauma and rebuild their lives. This position serves as the assigned RS operational team member supporting families residing at Rising Strong—providing advocacy, support and accountability for families during their stay in the program—with the goal of addressing social drivers of health and ensuring consistent communication and accountability throughout the family’s residency. This position is also tasked with representing the RS Operations Team in cross-system meetings including CFTs and FTDMs, and designed to act as the primary communication conduit with each family’s formal support network. Ability to work nights, weekends and alignment with all agency protocols required. Job Duties/Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job. Family Advocacy and Support Work in conjunction with the Partnership and Operations Coordinator to support intake transitions, provide resident tours and program orientation support, manage assigned caseloads of families, assist residents with internal and external resources during their time in the Rising Strong program Work in conjunction with the Staying Strong Coordinator to ensure families have a clear path for their successful completion of the Rising Strong program and access to housing supports before graduation. Create and maintain case management files (either hard copy or via Salesforce), documenting case management services received, progress toward goals, and all applicable ROI’s and program compliance documentation. Assist RS families in developing a clear list of the goals they wish to achieve during their time at Rising Strong. Provide weekly one-on-one meetings with the families to help them solve problems and develop enhanced life skills. Assess the family’s need for community resources to ensure safely and recovery-oriented services. Provide and create a supportive environment for parents and caregivers by encouraging hope in, and control over, their own lives as well as their children’s lives. Promote self-determination, empowerment, personal responsibility for recovery and wellness, and assist parent/caregivers to advocate for themselves and their children. As applicable: coordinate transportation to and from events and all aspects of the event workflow. Provide feedback, as needed, to assist residents with conflict resolution, parenting and interpersonal concerns and attainment of goals. Utilize Motivational Interviewing techniques to ensure the cross-system plan of care maintains a focus on strengths, needs and capacities of the family. Work collaboratively with Staying Strong Coordinator in facilitating access to Octavia’s Closet, an on-site clothing resource. Integrate Catholic Charities-wide efforts of addressing social drivers of health in housing, ensuring all services are trauma informed, and implementing strategies of ensuring services and hiring practices are addressing race, equity and inclusion disparities