Operations Coordinator

Image360 is a fast-growing visual communications and signage company specializing in custom signs, graphics, branding, and installation solutions for businesses and organizations. We pride ourselves on exceptional customer service, creative problem-solving, and delivering high-quality products on time. We are looking for a motivated, organized, and dependable Operations Coordinator to help support our growing team. Position Overview This is a dynamic role that combines customer communication, project coordination, vendor management, and operational support. The ideal candidate is detail-oriented, professional, comfortable multitasking, and enjoys working in both office and occasional field environments. This is NOT a desk-only position. Some local travel and vendor pickups will be required. Responsibilities Communicate with clients via phone, email, and in person Assist with managing signage and graphics projects from start to finish Request and compare vendor estimates Place orders with vendors and suppliers Coordinate production timelines and scheduling Pick up materials and completed products from vendors when needed Conduct occasional site visits and gather project information Assist with internal project tracking and documentation Work closely with sales, production, and installation teams Help ensure projects are completed accurately and on schedule Qualifications Strong communication and customer service skills Highly organized with strong attention to detail Comfortable multitasking in a fast-paced environment Basic computer and email proficiency Valid driver’s license and reliable transportation Ability to problem-solve and think proactively Previous experience in signage, construction, printing, project coordination, or customer service is a plus but not required Preferred Traits Self-motivated Positive attitude Team player Professional appearance and communication Willingness to learn and grow with the company Benefits Growth opportunities within the company Hands-on experience in the signage and visual communications industry Supportive team environment Varied and engaging workdays Additional Information Applicants must be authorized to work in the United States Must possess a valid driver’s license and maintain an acceptable driving record Employment may be contingent upon completion of a background check and motor vehicle record review Occasional schedule flexibility may be required based on project deadlines, installations, or vendor coordination Employees may be required to sign a confidentiality agreement regarding company pricing, customer information, and operational procedures Equal Opportunity & Employment Statement Image360 Middle River is an equal opportunity employer and values diversity in the workplace. All employment decisions are made based on qualifications, merit, and business needs. Employment with Image360 Middle River is at-will and may be terminated by either the employee or employer at any time, with or without cause or notice, subject to applicable law. Job Type: Full-time Pay: $17.00 - $18.00 per hour Expected hours: 40 per week Benefits Employee discount Paid time off People with a criminal record are encouraged to apply Application Question(s) Do you have experience in the signage industry (not required)? Experience: Office management: 1 year (Required) Work Location: In person