Optician

Are you passionate about helping others see the world clearly? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to make a difference? If so, we have the perfect opportunity for you! About Us: We are a bustling optometry office dedicated to providing top-notch eye care services to our community. With a focus on compassion, professionalism, and excellence, we strive to create an environment where both our patients and team members feel valued and supported. Job Summary: The Sales Optician plays a pivotal role in driving sales while ensuring exceptional patient care and operational efficiency within the optical department. This position requires a strong focus on salesmanship, customer service, and optical expertise. The Sales Optician works the sales floor, conducts active sales activities, and oversees backend operations to guarantee a seamless experience for patients. Key Responsibilities: Sales Leadership: Drive sales by actively engaging with patients, understanding their needs, and recommending appropriate eyewear solutions. Lead the sales floor, providing guidance and support to optical team members to achieve sales targets. Utilize product knowledge to educate patients on lens options, coatings, and frame styles, ensuring informed purchase decisions. Patient Care and Customer Service: Deliver exceptional customer service, ensuring a positive experience for every patient. Handle patient inquiries, resolve concerns, and address any issues related to eyewear selection or fitting. Process lens and frame warranties efficiently, maintaining accurate records and adhering to company policies. Operational Efficiency: Manage backend operations to facilitate smooth patient flow and efficient optical processes. Oversee frame inventory management, including restocking, auditing, and updating inventory systems. Coordinate with optical support staff to ensure timely job completion, including order processing, lens edging, and frame adjustments. Remake Authorization and Discounts: Process remakes within the 60-day warranty period, ensuring patient satisfaction and retention. Offer up to a 20% discount on no-insurance items to eligible patients, enhancing customer loyalty and satisfaction. Qualifications: High school diploma or equivalent; certification as an optician preferred but not required. Proven experience in optical sales and customer service, with a track record of meeting or exceeding sales targets. Strong knowledge of eyewear products, lens options, and industry trends. Excellent communication and interpersonal skills, with the ability to build rapport with patients and team members. Detail-oriented with strong organizational abilities and the capacity to multitask effectively. Note: This job description outlines the primary responsibilities of the Sales Optician role but may be subject to adjustments or modifications based on evolving business needs. Ready to Join Us? If you're seeking a fulfilling and challenging career in optometry, we invite you to apply for our Optician position today. Join us in our mission to provide exceptional eye care services and make a positive difference in the lives of others! Job Type: Full-time Pay: $16.00 - $18.00 per hour Benefits 401(k) 401(k) matching Employee assistance program Employee discount Health insurance Paid time off Parental leave Experience: Sales: 1 year (Preferred) Language: Spanish (Preferred) Ability to Relocate: Rio Rancho, NM 87124: Relocate before starting work (Preferred) Work Location: In person