Job Description
Join our dynamic team as an Order Entry / Customer Service Representative specializing in Marine Products! In this energetic role, you will be the vital link between our retail customers, OEM's, and our company, ensuring smooth order processing, accurate data entry, and exceptional service.Your positivity, enthusiasm, and organizational skills will help us deliver top-tier support to marine enthusiasts and professionals alike.If you thrive in a fast-paced environment and love working with data and people, this is the perfect opportunity to make a splash in the marine industry! Accurately enter customer orders into our databases and ERP (Enterprise Resource Planning) systems, ensuring all details are correct and complete Respond promptly to customer inquiries via phone or email by providing knowledgeable assistance on products and order status Maintain organized records of transactions through filing, data collection, and updating databases with precision Use computer skills to manage order documentation, process returns or exchanges, and update customer information efficiently Collaborate with warehouse teams to verify inventory levels and coordinate timely order fulfillment Utilizing Microsoft 365 and have a basic understanding of the software Support administrative tasks such as data entry, transcription of customer communications, and maintaining filing systems Proven clerical experience with strong office skills including data entry, filing, and organization Familiarity with databases and ERP systems for managing product information and orders Utilizing Microsoft 365 and have a basic understanding of the software Excellent typing skills with high accuracy; experience in transcription is a plus Basic math skills for verifying quantities, pricing, and calculations during order processing Strong organizational skills to manage multiple tasks efficiently in a fast-paced environment Previous office or administrative experience involving order entry or customer service preferred Ability to work independently while maintaining attention to detail and accuracy Embark on a rewarding journey where your organizational prowess and enthusiasm make waves! We're dedicated to fostering a vibrant workplace that values your contributions -- come help us deliver outstanding service in the marine products industry! Pay:From $20.00 per hour Benefits:401(k) 401(k) matching Health insurance Paid time off Professional development assistance Referral program Experience:Data entry:1 year (Required) Work Location:In person.