Job Description
Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. PURPOSE The Order Expeditor is a proactive, problem-solving role that ensures timely and accurate customer order processing. This position reviews the end-to-end process from sales order management to invoicing, including pricing, purchasing and inventory, to ensure accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor and expedite sales orders and order fulfillment, coordinate with teams to address roadblocks Identify sales orders at risk for outbound delivery failure Changes orders upfront (e.g., substitutions, backorders, POs) to get it through warehouse, transportation and invoicing Work on the business process to proactively clear the pathway for customer orders Understand the end-to-end process and help facilitate sales orders across functional teams Monitor the following activities to stay informed of possible issues related to: returns and billing blocks special orders, back orders, and pricing blocks purchase requisitions, purchase orders and inventory, and delivery. exception reporting to coordinate with relevant teams Complete daily checklist activities Understand the Available-to-Promise (ATP), Back Order, and Material Replenishment Planning (MRP) processes and when to intervene Other