Job Description
Order Processing Summary:Responsible for preparing all orders submitted for processing and communicate instructions to production department.ESSENTIAL FUNCTIONS, DUTIES, & RESPONSIBILITES:The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned.Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.Process and sort order paperwork Create daily print schedules for operators Check emails and process customer service request or inquiry Answer the office phone and direct calls/take messages Handles internal spoilages by creating new data/paperwork Helps with locating orders that are due same day Helps fill in schedules when other workers are off Performs other duties as assigned by supervisor POSITION TYPE/REQUIRED HOURS OF WORK:Ex:This is a full-time position.Hours of work are Monday through Friday, 8:30 a.m.to 5:30 p.m., 40 hours per week.No travel is required for this position.This position requires the employee to work on-site at the facility they are assigned to.Qualifications:Required:(Indicate education/experience requirements that are job-related & consistent with business needs.) High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees if the organization.Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals.Ability to compute rate, ratio and percent and to draw and interpret bar graphs.Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.Familiarity with shipping practices and handling methods.Proficient on order processing systems, spreadsheet and word processing software.Commitment to excellence and high standards Ability to work independently and as a member of various teams and committees Good judgment with the ability to make timely and sound decisions Must be able to speak, read, write, and understand the primary language(s) used in the workplace.COMPETENCIES:Customer Service Written Communication Teamwork Quality Quantity Dependability PHYSICAL:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Stand for long periods of time.Lift and/or move up to 50 pounds.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.A large percentage of work time is spent in a warehouse where temperatures are cool and noise level can be moderate to high..