Job Description
TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Organizational Change & Effectiveness (OC&E) capability partners with leaders and HR to help the enterprise navigate complex transformation—improving adoption, organizational health, and sustained performance through change leadership, organizational design, and effectiveness consulting. Reporting to the Global Head of Workforce & Organizational Transformation, this role sits within Human Resources and works in close partnership with senior leaders, HR Business Partners, and cross functional stakeholders. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities Provide enterprise-level consultation on organizational change, organizational design, and organizational effectiveness for high-impact initiatives. Shape integrated change and adoption strategies that drive readiness, adoption, utilization, and proficiency for sustainable outcomes. Anticipate change risks, resistance, and downstream impacts across systems, processes, and teams; advise leaders on mitigation strategies. Advise senior leaders and HRBPs on operating models, decision rights, accountability, and ways of working to improve speed and engagement. Diagnose systemic organizational challenges using data, organizational health insights, and qualitative analysis to identify root causes. Recommend enterprise-level solutions aligning strategy, structure, leadership behaviors, and talent systems with long-term objectives. Facilitate executive alignment sessions, workshops, and working forums to clarify current-state realities and future-state intent. Craft compelling change narratives and recommendations that influence decision-making and align stakeholders. Lead and champion enterprise programs/initiatives that advance organizational effectiveness and transformation outcomes. Serve as an expert resource and mentor by sharing frameworks, tools, and best practices with less-experienced practitioners. Required Knowledge And Experiences 5-8 years of experience in organizational design, organizational effectiveness, and enterprise change management principles to diagnose and solve complex challenges. Demonstrated experience consulting senior leaders on multifaceted organizational issues to shape priorities and enterprise decisions. Proven ability to operate autonomously with full latitude for independent problem solving and prioritization in a matrixed environment. Strong track record influencing large-scale, high-impact change and transformation efforts to improve adoption and performance. Advanced experience with PROSCI or comparable change methodologies to design structured, scalable change approaches. Required Technical Skills Advanced proficiency with Microsoft PowerPoint, Excel, and Teams to analyze, communicate, and facilitate effectively. Preferred Skills We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in: Program leadership and portfolio coordination skills to guide significant enterprise bodies of work. Advanced analytics and storytelling skills to translate strategy, data, and insights into actionable recommendations. Executive facilitation and workshop design skills to accelerate alignment and decision-making. Coaching/mentoring capability to develop other practitioners in change and organizational effectiveness practices. Benefits That Support Every Part Of Your Life At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection : We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complim