Job Description
Position Summary I-Pro Martin is seeking an ambitious and driven Territory Sales Manager to help expand our customer base, broaden our product portfolio, and create demand for our manufacturing partners' product lines across the assigned territory. This role is for a dedicated, hard-working sales professional with strong analytical thinking skills and a genuine passion for selling to new prospects while building lasting relationships with existing customers to ensure high retention and customer satisfaction. The ideal candidate demonstrates the ability to navigate dynamic, multi-party customer situations involving end users, distributors, electrical contractors, consulting engineers, and manufacturing partners. You will coordinate competing interests, align stakeholder communications, and develop creative solutions that advance business objectives for all parties involved. We are looking for someone who approaches their territory with an owner's mentality — taking initiative, identifying opportunities, and driving growth without being managed to it. Strong communication skills and a customer-service attitude are essential. As an TAM, you will create and apply effective sales strategies to promote our products and services to the electrical distribution channel and end customer market, driving sustainable financial growth through increased sales, stronger client relationships, elevated brand awareness, and consistent generation of new opportunities. Key Performance Measures Success will be measured by: New customer acquisition and territory penetration Customer retention and brand-preference scores Upsell and cross-sell performance across represented lines Customer satisfaction and stakeholder relationship quality Pipeline development and project specification wins Contribution to team and overall I-Pro Martin business results Key Responsibilities Territory Management Manage the assigned territory as an owner — plan, prioritize, and execute on a defined call pattern with overnight travel as required Sell, market, promote, and demonstrate products across all represented principals to grow sales with both new and existing customers Arrange and conduct strategic planning meetings with assigned electrical distributors within the territory Coordinate territory visits with principals throughout the year and lead joint field work Stakeholder Management Navigate and coordinate multi-party customer situations involving distributors, end users, contractors, consulting engineers, and manufacturing partners Analyze customer requirements and develop comprehensive solutions that address multiple stakeholder needs simultaneously Facilitate communication between parties to ensure alignment and project success Resolve conflicts and competing priorities while maintaining positive, durable relationships Prospecting & Business Development Proactively identify, qualify, and pursue new business opportunities, projects, and accounts Execute cold calling, warm outreach, and referral-based prospecting to build pipeline Research industries, companies, and decision-makers to focus time on high-value targets Partner with sales leadership to plan, prepare, and execute strategic deals in complex sales cycles Collect and document competitive intelligence; provide structured feedback to principals on product, pricing, and market trends Sales & Customer Development Manage CRM and actively use company sales-enablement tools to organize sales activity and opportunity management Preserve customer loyalty and brand preference through disciplined relationship management Advance upselling and cross-selling opportunities across the line card as they are identified Develop growth strategies focused on both financial gain and customer satisfaction Build long-term relationships with new and existing customers across multiple organizational levels Technical & Product Expertise Create and deliver compelling presentations and product demonstrations that clearly communicate value propositions Thoroughly understand the full portfolio of represented products and applications Provide product and application training for distributor counter staff, outside sales, end users, and engineering firms Support solution selling into prospect and existing account bases Stay current on new products, codes, standards, and competitive offerings Customer Support & Relationship Management Pr