Job Description
Basic Job Function As a Senior Security Officer, you and the team protect Sea Island Company guests, members, employees, and property against fire, theft, vandalism, illegal entry and other circumstances that would disturb the peace and good order of Sea Island. You strive to lead by example as you provide attentive and responsive services to protect guests, members and employees. You are a gracious ambassador for Sea Island with every interaction. You possess a positive attitude regardless of the circumstances and can work with a variety of people in a team setting. You live and share your passion for genuine hospitality in your commitment to enriching lives. A Senior Security Officer plays a vital role in ensuring guest satisfaction by creating a safe, secure, and welcoming environment. Responsibilities include parking enforcement, facilities check, property patrols, response to Guest security requests, response to incidents, accidents, injuries, written reports, and pick up/delivery of Lost and Found property. You and the team carefully patrol buildings, grounds, and parking areas, watch for irregularities such as fire hazards or leaking water and look for tampering to property or equipment. Any equipment problems or maintenance needs are addressed or shared with the appropriate team for immediate resolution. You sound alarms and call emergency services as needed. You take pride in maintaining situational awareness, ensuring the property is peaceful and safe, and guarding against potential theft. You investigate theft or losses, and report to the scene of any accident or injury to respond and assist as needed. You assist Sea Island team members with pending guest situations as requested. You liaison with and support local law enforcement and emergency services when they are onsite at Sea Island. You exhibit a high level of coordination, communication, and teamwork with related departments. You train team members to ensure security standards are consistently met. You set the tone with your strong ethics and by consistently upholding and ensuring compliance with departmental procedures, including standards for quality, timing, attendance, and appearance. You maintain your knowledge of Sea Island’s properties, services, and offerings, and share this information with guests, members, and team members. You are generous with your support and help resolve any service issues that arise in a timely and positive way, following up as needed. You are proactive in aiding when needed and are willing to help with other areas or duties as requested.