Job Description
JOB Position SummaryUnder general supervision, the Non-Sworn Park Ranger is responsible for maintaining a safe and welcoming environment for all patrons of Lancaster County Parks and Recreation facilities. The Park Ranger provides a visible presence in county parks, during facility rentals, and at special events to deter inappropriate behavior, enforce park rules, county ordinances, and assist with emergencies. Rangers do not carry weapons and are not certified law enforcement officers. This position plays a key role in customer service, security support, park oversight, and emergency response assistance. The Park Ranger reports directly to the Assistant Parks and Recreation Director. EXAMPLE OF DUTIES Essential Duties and ResponsibilitiesPatrols parks, trails, and recreation facilities by foot, bike, or vehicle to ensure the safety and security of patrons and property.Monitors rental events, checks rental permits, and provides support to renters as needed.Provides customer service, answers patron questions, and assists with conflict resolution.Issues verbal warnings for ordinance or rule violations and documents incidents.Provides presence and support at all department special events and programs.Assists with park and facility closures, including clearing and locking parks at designated times.Responds to minor emergencies, provides first aid and CPR as needed, and contacts appropriate emergency services.Assist with setting, disarming, and monitoring alarm systems on park properties. Maintains clear and accurate reports of incidents, daily activities, and patrols.Monitor camera systems to ensure that patrons are following the park rules. Picks up litter and assists maintenance staff with the cleanliness and appearance of park grounds.Helps set up and break down events, including moving equipment, signage, and barricades.Provides support with event security, crowd control, and parking as assigned.Assists with enforcing facility rules and county ordinances in a professional, non-confrontational manner.Serves as a positive ambassador for the department and promotes community awareness of parks and recreation programs.Works nights, weekends, and holidays, including coverage during all department events and rentals.Maintains a calm and professional demeanor in high-pressure or emergency situations.Performs other related duties as assigned.