Job Description
Position Description Position Overview: Reporting to and working under the guidance of the Parking Manager, the Parking Coordinator supports the daily operations of Harris County parking facilities. This role is responsible for coordinating parking reservations, managing access credentials and records, supporting garage and surface lot operations, and providing administrative and customer service support to county employees and departments. The position requires strong organizational, analytical, and communication skills to ensure accurate recordkeeping, effective vendor coordination, and data-informed operational decision-making. Job Duties/Responsibilities Assist in coordinating parking operations (reservations, credentials, records) Track, analyze, and report on parking utilization, occupancy trends, access activity, and operational data; prepare routine and ad hoc reports to support planning, forecasting, and management decision-making. Provide responsive customer service by addressing parking inquiries, resolving access issues and disputes, and escalating complex matters to the Parking Manager as appropriate. Assist in the review and organization of parking contracts and leases. Coordinate with parking vendors and service providers for routine maintenance, equipment repairs, installations, and service requests. Administer and maintain parking databases, access control systems, and Tririga (or equivalent platforms), ensuring accurate data entry, record integrity, and timely processing of system requests. Conduct garage and lot inspections Develop and maintain parking maps and allocation lists Participate in special events and relocation planning Perform other duties as assigned. Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net . This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Requirements Education Associate's degree or equivalent experience. Two years of administrative or operations experience can be used in place of education. Experience Minimum of 2 years of experience in parking services, administrative coordination, or a related operational support role. Familiarity with parking-related software or reservation systems. General knowledge of parking facilities, procedures, and best practices. Knowledge, Skill & Abilities (KSAs): Basic understanding of financial tracking or cash account procedures. Strong written and verbal communication skills. Ability to work collaboratively with internal teams, vendors, and the public. Organized and detail-oriented, with strong prioritization and follow-up skills. Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint). Ability to learn new software systems and assist with system maintenance. Valid driver’s license (Texas upon hire) and good driving record. Emergency Deployment & Continuity of Operations Requirement: In accordance with Harris County’s Continuity of Operations Plan (COOP) Policy, this position is subject to emergency response and deployment protocols. The employee may be designated as supporting a Mission Essential Function (MEF) and must: Participate in the classification process of departmental staff based on MEF responsibilities. Be available for temporary deployment to an alternative work location, role, or telework assignment during emergency events. Confirm work assignments with their supervisor prior to reporting to any worksite during such events. Remain flexible in assuming alternative duties as directed to support County operations continuity NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications . Preferences Knowledge, Skills, and Abilities (KSAs): Experience with p