Job Description
Headliner Music Academy is looking for a friendly, motivated individual to join our team as a part-time Administrative Assistant / Front Desk Coordinator! This is a great opportunity for entry-level candidates to build real-world administrative and customer service experience, all while being surrounded by music every day. You'll be the welcoming face of our Academy, keeping things running smoothly behind the scenes and making sure every student, parent, and visitor feels right at home. No prior music experience required, just a positive attitude, a willingness to learn, and a passion for helping people! What You'll Be Doing Here's what a typical day might look like: Welcome clients, students, and families with a warm smile; keep the front lobby and waiting area tidy and inviting Answer phone calls and emails, and point people in the right direction Give tours of our facility to prospective students and families Help new students get enrolled (registration, and entering info into our system) Follow up with current and prospective clients via phone or email to keep them engaged Help keep instructor schedules, room assignments, and the school calendar up to date Keep office files organized and supplies stocked Support the team with communications and special projects as needed What We're Looking For We're looking for someone eager, reliable, and ready to grow. If you check most of these boxes, we'd love to hear from you! Friendly and comfortable talking with people of all ages Good communicator (in person, over the phone, and via email) Organized and able to juggle a few tasks at once without breaking a sweat Comfortable using basic computer and office equipment Dependable and able to work scheduled shifts at our facility A team player who works well with staff and management Flexible and adaptable — things move fast at a music school! An interest in music or music education is a bonus, but not required Education & Experience High school diploma or GED required Previous experience in customer service, reception, or an office setting is helpful but not required (entry-level candidates are encouraged to apply) Experience in a music school, arts organization, or similar environment is a bonus Must be able to pass a background check Language Skills Strong English communication skills (spoken and written) Bilingual or multilingual? Even better! Physical Requirements This role involves a mix of desk work and being on your feet. You should be comfortable with the following: Sitting, standing, walking, and occasionally moving around the building Occasionally helping move light equipment like music stands, keyboards, or office supplies Work Environment You'll be working in a fun, creative space that is always buzzing with music. Here's what to expect: A welcoming front office and administrative workspace Music studios and classrooms nearby Daily interaction with students, parents, and instructors The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Headliner Music Academy reserves the right to modify this job description in its sole discretion. Pay: From $22.00 per hour Benefits 401(k) Flexible schedule Work Location: In person