Job Description
Part-Time Client Services & Sales Coordinator (Phones & Front Desk) Lice Clinics Upstate NY – Williamsville, NY Part-Time | 20 hours/week | Required: Weekday Afternoons and One Weekend Shift (either Saturday or Sunday). Lice Clinics Upstate NY is seeking a dependable, service-focused Part-Time Client Services & Sales Coordinator to support our Williamsville clinic and four-location call system. This role is ideal for someone who communicates with warmth and confidence, connects well with families, and can guide callers to the right services and solutions. We help families resolve head lice quickly and safely using a proven clinical protocol and advanced treatment technology. Our team is professional, supportive, and mission-driven. Important: This is not a treatment role. This position focuses on client communication, scheduling, sales, and front desk coordination. Key Responsibilities Answer and manage incoming calls for four clinic locations Connect with families, explain services, protocols, and prevention products Confidently recommend and sell services and protection plans Schedule and book appointments efficiently Check clients in and out Support clinical staff with front desk and administrative needs Help maintain a clean, organized clinic environment What We’re Looking For Strong phone presence and customer connection skills Organized, efficient, and detail-oriented Reliable with excellent attendance Comfortable discussing services and guiding purchase decisions Able to work independently and with a team Strong written and computer skills Preferred (not required): Experience working with families or children Experience in a medical, pediatric, or clinic setting Front desk or service sales experience Why Join Us Meaningful, family-focused work Supportive team culture Structured training provided Opportunity to make a real difference for families in crisis Learn more about our company by visiting our website. Job Type: Part-time Pay: From $19.00 per hour Benefits 401(k) 401(k) matching Application Question(s): Are you able to reliably work a consistent weekend schedule of 15–20 hours per week? This role requires managing calls, booking appointments, and supporting staff at the same time. Describe your experience multitasking in a fast-paced setting. How many days of work did you miss in your last job in the past 6 months? Work Location: In person