Part-Time Visitor Services Associate, IUMAA

The Indiana University (IU) Museum of Archaeology and Anthropology (IUMAA) cares for archaeological and ethnographic collections. The various material culture in our care relate to dynamic societies from around the world and contain over 5 million objects of cultural heritage and archaeological significance. The Museum tells the human stories behind these objects and uplifts the source and descendant communities connected to them, providing a gateway to the rich cultural heritage of humanity - right from the heart of IU Bloomington's campus. Job Summary Visitor Services Associates work as part of the Learning and Community Engagement (LCE) team to ensure the museum is a place where all visitors feel welcome and engaged. Visitor Services Associates work at our welcome desk and in our galleries and help full-time LCE staff host programs both on and off-site. Department-Specific Responsibilities Works in visitor-facing spaces including at the welcome desk and in galleries to provide excellent customer service. Helps visitors connect with the museum's offerings. Answers the telephone and directs calls as needed. May help host programs/events. Assists other museum departments in administrative tasks like data entry, scanning, etc. Walks the building routinely to offer assistance and ensure the building is safe, tidy, and welcoming for all. Assists the LCE team and Operations teams in preparing rooms for events. Qualifications EDUCATION Required High school diploma or equivalent (such as HSED or GED) WORK EXPERIENCE Preferred Some experience in customer service SKILLS Required Excellent communication skills Willingness to learn new things Ability to troubleshoot Basic computing skills includi