Job Description
PARTY COORDINATOR JOB SUMMARY The Party Coordinator is responsible for managing the entire birthday party department! Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of food, drinks and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. They are also responsible for training party staff members and managing the birthday operations. YOU WILL BE GREAT IF... You love working in a fast-paced, multi-faceted Family Entertainment scene! You are outgoing and personable with excellent verbal and written communication skills! You are extremely organized and love mentoring young people! You have a win the day attitude! You haven't met a goal you can't beat! You can set goals and achieve those goals through and with your team! You excel at ensuring the customer experience is EXCELLENT! You have the ability and willingness to resolve conflict quickly and fairly! A DAY IN THE LIFE Everybody is somebody! At Urban Air, we believe that each person and every position matters; everyone contributes to our success! People, got to like them, they are the MOST important asset! Making sure the party management system is being followed! You make sure we exceed mom's expectations! There is nothing you would not do for your TEAM! We strive for 100% "Guest Satisfaction"! Friday, Saturday, and Sunday full availability is a must! You must be able to represent! We want FUN and ENERGY just bursting out of you when you tell our guests about all the cool stuff Urban Air has, does and will do to make their events the most awesome ever! Like to party? We like to party... You get to sell our amazing party packages and then follow up wit