Patient Access Associate

Overview:Establish and maintain positive relationships with patients, visitors, and other employees.Interacts professionally, courteously, and appropriately with patients, visitors and other employees.Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employee.Responsibilities:Patient Access Associate will perform a detailed medical record/patient look-up confirming patient identifiers to avoid duplicate medical record Register and interview patients and/or designated representative at point of service; or at bedside, to verify demographic, Insurance and primary care physician information.Process to include insurance verification and eligibility, identification of PCP Includes NYCDOH birth and death registration Monitor ED tracking board; timely bed assignments for ED and Direct admits Process elective surgery procedures to include FI Clearance.Prepare end of shift census reports for management.Scanning of FI documents.Qualifications:High School or GED Required, Associate's preferred.One to two (1-2) years healthcare experience One to two (1-2) years experience with verification/eligibility of insurance Familiar with Medicaid, Medicare and Managed Care guidelines Knowledge of medical terminology Must be detailed oriented Excellent verbal and written communication skills Bilingual (English & Spanish) preferred Excellent Customer Services and organizational skills.