Job Description
At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in the areas of Registration, Financial Screening and Verification and patient throughput. Qualified candidates will demonstrate excellent communication and interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence. The Patient Access Representative assigned to the Cashier Office is a key member of the Patient Access Services team, ensuring that patient valuables are collected, documented, secured and released in accordance with policy and compliance standards. The Cashier Representative is responsible for collecting patient balances due in our electronic POS payment system. The Cashier may also assist with securing regulatory signatures, and/or completing varied registration work lists. This role requires professional interaction with all hospital and clinical staff and facilitates a positive experience in all patient encounters. Duties of a Patient Access Cashier may include the following, but are not limited to: Receives and releases petty cash bags to Patient Access Registrars. Reconciles petty cash bags to ensure that issued amount is consistently maintained. Responsible for collection and posting of applicable copayments, self-pay deposits or private room charges in the electronic POS Payment System. Verifies monies received from Ancillary Departments and prepares daily deposit. Accepts patient valuable envelopes brought to the Emergency Dept. or Hospital Main Cashier by registration or nursing personnel and validates content list.