Patient Access Specialist - Connect Call Center (Outpatient)

At St.Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.Connect serves as a healthcare contact call center, centrally situated in downtown Boise.As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.This position will support our Outpatient Imaging scheduling and order transcription.Shift Details:Monday-Tuesday 3pm-8pm; Saturday 8am-6:30pm What you can expect from this role:Provide extensive support via phone and online channels to patients and healthcare providers Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays Foster community engagement to bolster patients' healthcare journey Use a variety of technologies, tools and resources to support departmental workflows Once training is completed, the possibility of remote work is based on employee's proficiency The training period will consist of a full-time schedule until it is completed and then schedule will change to Monday-Tuesday and Saturday.Minimum qualifications for this role:Education:High School Diploma or equivalent Experience:1 year of relevant experience.