Job Description
Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers. Employer Industry: Healthcare Services Why Consider This Job Opportunity Competitive compensation commensurate with experience Comprehensive benefit package including medical, dental, and vision insurance 401K with employer match and Health Savings Account options Opportunities for career advancement within a rapidly growing organization Supportive and collaborative work environment focused on patient care Paid holidays and PTO, along with referral programs What To Expect (Job Responsibilities) Handle inbound and outbound patient communications via various channels including chats, texts, emails, and phones Schedule appointments, update demographics, and route messages to appropriate team members Troubleshoot patient portal issues and verify/update insurance information Provide empathetic support to patients in navigating the healthcare system Identify special patient needs and ensure appropriate steps are taken to address concerns What Is Required (Qualifications) High school diploma or equivalent 1-2 years of related experience in a medical office or healthcare setting Experience using medical EMR systems Excellent customer service and communication skills Ability to work efficiently in a fast-paced environment utilizing advanced communication technologies How To Stand Out (Preferred Qualifications) Experience in a primary care office setting Familiarity with Athena EMR systems #HealthcareServices #PatientCare #CareerOpportunity #CompetitiveBenefits #CustomerService We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #PinnacleMethodConsulting