Patient Account Representative III

Position Summary Under minimal direction, the Patient Accounting Representative III is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Management. Patient Accounting Representative III is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Essential Functions and Responsibilities: Completes all assigned tasks and responsibilities of Patient Accounting Representative III accurately and in a timely manner. Responds promptly, professionally and courteously to all customers' needs. Cooperates and communicates effectively with all McLaren Health Care team members. Contributes to continuous quality improvement efforts. Completes complex responsibilities and tasks accurately and timely. Organizes time and prioritizes effectively. Practices cost effective measures. Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources. Qualifications Minimum Requirement: Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted Three to five years' experience in finance and/or revenue cycle function Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculator with high level of quality outcome Preferred: Working knowledge of CPT, HCPCS, and ICD-10 Seven years' experience in hospital financial or patient service.