Job Description
Patient Coordinator (Full-Time) – Family Wellness Chiropractic Office We’re not your typical healthcare office - and this isn’t your typical front desk role. At Active Care Chiropractic, we care for families through every stage of life from pregnancy and postpartum to pediatrics and whole-family wellness. Our patients aren’t just appointments - they become part of our family. We’re looking for someone who naturally connects with people, creates a warm and welcoming environment, and takes pride in helping others feel seen, supported, and cared for. What You’ll Do Welcome patients by name and create a calm, positive environment Ensure schedules align with care plans Guide patients through their visits with clarity and confidence Answer phones, texts, and emails with professionalism and warmth Support billing, payments, and basic insurance communication Follow up with patients who miss or need to reschedule appointments Keep the front desk organized, efficient, and running smoothly Your role directly impacts whether patients stay consistent with care and get the results they’re looking for. Who You Are Friendly, outgoing, and people-focused Enjoy working with families, kids, and expectant mothers Thrive in a fast-paced, team-oriented environment Take ownership and follow through on tasks Organized and detail-oriented is a must Communicate clearly and professionally Able to balance warmth with structure This role is not a fit if you prefer working behind the scenes, avoid patient interaction, or struggle with organization and follow-through. Our Culture We treat our patients and team like family We value compassion, communication, and teamwork We support each other—no gossip, no drama We take ownership and pride in what we do Schedule for Full Time: Monday & Wed: 6:30am–3:15pm Tues & Th: 10:30am–7:15pm Friday/Saturday: 7:30am–12:15pm (rotate one week Fri, next week Sat) If you’re someone who loves people, thrives in a positive environment, and wants to be part of a team that truly makes an impact—we’d love to meet you. Pay: $20.00 - $22.00 per hour Benefits 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance Experience: Medical receptionist: 2 years (Required) Work Location: In person